Boost.aiPlatformpartnership2026-02-12net-new
Boost.ai partners with Speechmatics for regulated European Voice AI
Nordic conversational-AI leader wires production ASR from Speechmatics for regulated EU/US voice — dialect and on-prem posture matter more than a new foundation model.
Also HearUse
Details1 source
Boost.ai and Speechmatics announced a partnership integrating Speechmatics speech recognition into Boost.ai's conversational AI platform for banking, insurance, healthcare, and public-sector voice deployments in Europe and the US.
Boost.ai × Speechmatics Voice AI · vendor Speechmatics
GenesysPlatformlaunch2026-02-10net-new
Genesys unveils Agentic Virtual Agent powered by large action models
CCaaS-native agentic resolution with a LAM partner lands in February — months before the September APT-2 and ElevenLabs/Deepgram voice pack already on file.
Also Orchestrate
Details1 source
Genesys announced Genesys Cloud Agentic Virtual Agent, pairing Scaled Cognition's APT-1 large action model with Cloud governance so virtual agents can plan and execute multistep CX workflows across enterprise systems.
Genesys Cloud Agentic Virtual Agent (LAM) · vendor Scaled Cognition