Raintree acquires Spike Technologies for agentic voice RCM inside its rehab EHR
Fills the Tarush-roster Raintree stub with a dated 2026 voice-RCM acquisition — agents inside the EMR, not a bolted-on phone tree.
Details2 sources
Raintree announced it acquired Spike Technologies so agentic voice agents for payer calls, claim follow-up, eligibility, prior authorisation and patient outreach run native to its rehabilitation EHR.
Spike Technologies acquisition
PwCEnablerlaunch2026-07-15net-new
PwC launches OpenAI-built agentic contact and service solutions with a voice agent CoE
Dated SI productisation of OpenAI multimodal voice for contact centres with unnamed clients — file as enabler, not an invented operator row.
Also OrchestrateSpeak
Details2 sources
PwC US launched agentic contact and service solutions developed with OpenAI, centred on an AI-powered voice and digital agent capability plus a joint Center of Excellence for enterprise deployments.
Agentic contact and service solutions (with OpenAI) · vendor OpenAI
SoftBankEnterprisepartnership2026-07-14net-new
SoftBank becomes Sierra’s exclusive partner in Japan
A telco with live LINEMO numbers taking exclusive Japan distribution is a stronger enterprise signal than another lab blog post.
Details1 source
SoftBank and Sierra formed a strategic partnership on 13 Jul 2026; from 14 Jul SoftBank is Sierra’s exclusive partner in Japan, selling Agent OS (voice and text) to Japanese enterprises.
Sierra Agent OS (Japan exclusive) · vendor Sierra
Liberate launches Voice FNOL Accelerator on Guidewire Marketplace
Puts insurance voice AI on the Guidewire distribution path with straight-through ClaimCenter write-back, which is the difference between a demo IVR and a claims system of record.
Details2 sources
Liberate shipped a Voice First Notice of Loss accelerator that takes insurance claim calls with AI voice agents, validates policies in PolicyCenter, and submits claims into Guidewire ClaimCenter.
Voice FNOL Accelerator for Guidewire ClaimCenter