Sierra@SierraPlatform
Sierra Voice Personas: brand voice, pacing, and mid-call language switch
Sierra launched Voice Personas so one agent can carry brand-specific personality, pacing, interruption behaviour, and mid-call voice or language switching, available on Sierra that day.
Brand voice is a control on the agent platform here, rather than a TTS dropdown in another vendor’s console.
Read more about Voice Personas here:
https://x.com/SierraPlatform/status/2085791255590793274
ElevenLabs@ElevenLabs
Dubbing v2 opens on the ElevenAPI
ElevenLabs opened Dubbing v2 on the API so developers can embed performance-preserving dubbing across 90+ languages.
Studio dubbing as an API call across 90+ languages, with delivery conditioned on the original performance.
Dubbing v2 is now available on ElevenAPI, enabling developers to embed AI dubbing directly into their products and workflows.
https://x.com/ElevenLabs/status/2085383576959197680
CarMax@CarMax
CarMax puts Sierra voice agents on inbound sales calls
CarMax said Sierra voice agents have been live on inbound sales calls since May, answering hours and availability questions and handing off to associates; appointment scheduling is next.
A national used-car retailer on inbound sales voice is a US enterprise proof point next to SoftBank’s Japan channel deal, and it still arrived via a trade-press write-up.
Bland AI@bland_ai
Bland Speech v3: TTS trained on 100M+ real phone conversations
Bland launched Speech v3, a TTS trained on 100M+ real phone conversations, claiming second place to real humans on Design Arena Audio Realism.
Phone-conversation training set plus a named Audio Realism bench. After starter credits, $0.015 / 1,000 characters.